Redeem a Gift Card

1
Receive Gift Card

Ask the customer to present their Merlo Coffee gift card (physical or digital).

2
Select Payment Method

In your POS system, choose Gift Card as the payment method.

3
Scan or Enter Code

Scan the barcode on the physical card, or manually enter the gift card number from a digital card.

4
Check Balance

The system will display the current balance available on the gift card.

5
Apply to Purchase

Confirm the redemption amount. If the balance is insufficient, prompt for an additional payment method.

6
Provide Receipt

Give the customer their receipt showing the remaining gift card balance.

Video Walkthrough